Last updated: 29.08.2026

The Earthed Retreat Co. ("we", "us", "our") takes your privacy seriously. This policy explains what personal data we collect through this website, why we collect it, how we use it, and what rights you have over it.

1. Who we are

The Earthed Retreat Co. is operated by Sara Dickenson, trading as a Travel Counsellor and affiliate of Travel Counsellors Limited (company number 2133414), registered office: Venus Building, No 1 Old Park Lane, Trafford City, Manchester, M41 7HA. For the purposes of this website and mailing list, [Sara Dickenson / The Earthed Retreat Co. — confirm correct legal entity] is the data controller.

2. What information we collect

We collect personal data in a few different ways through this website:

• Mailing list sign-up: your name and email address, when you actively choose to subscribe.

• Contact forms / discovery call bookings: your name, email address, and any details you choose to share about your retreat plans.

• Website usage data: general browsing information collected automatically (see Cookies, below), such as pages visited and how you found the site.

We do not collect payment details, passport information, health information, or other booking-specific data through this website — that information is collected separately once you're booking with Travel Counsellors, and is covered by their privacy policy, not this one (see Section 8).

3. Why we collect it, and our legal basis

What we collect Why Legal basis Mailing list sign-up To send you retreat tips, updates, and occasional marketing emails Your consent — you can withdraw this at any time Contact form / call booking To respond to your enquiry and arrange a discovery call Legitimate interest / steps to enter a contract Website usage data To understand how our site is used and improve it Legitimate interest / consent (cookies)

4. How we use your information

We'll only use your information for the purpose you gave it to us — for example, sending mailing list content if you've subscribed, or getting back to you if you've made an enquiry. We will not sell your personal data to third parties.

5. Who we share it with

We may share your information with:

• The chosen email marketing platform, which sends our mailing list emails on our behalf.

• Squarespace, our website hosting provider, which processes data submitted through website forms.

• Travel Counsellors Limited, if and when your enquiry progresses to an actual booking — at that point, their privacy policy applies to the booking-related data you provide.

We do not share your data with any other third party for their own marketing purposes.

6. How long we keep your information

• Mailing list data is kept for as long as you remain subscribed, and deleted within 3 days of you unsubscribing.

• Enquiry/contact form data is kept for as long as is necessary to fulfil a booking or within 3 months if no booking results.

7. Cookies

This website may use cookies to understand how it's used and to improve your experience. [Confirm specifics once Squarespace cookie settings/consent banner are configured — e.g. analytics cookies, any third-party embeds like Instagram feed.] You can control cookies through your browser settings.

8. Booking-related data and Travel Counsellors

If your enquiry through this website leads to an actual retreat booking, further personal data (which may include more sensitive information like health conditions, dietary requirements, or passport details) will be collected as part of that booking process. That data is handled under Travel Counsellors' own Privacy Policy, not this one — they will provide this to you directly at the time of booking.

9. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Ask us to correct inaccurate data

• Ask us to delete your data

• Withdraw consent for marketing at any time (e.g. unsubscribing from our mailing list)

• Object to how we process your data

• Complain to the Information Commissioner's Office (ICO) at ico.org.uk if you have concerns

To exercise any of these rights, contact us at [email address].

10. Children's data

This website is not directed at children, and we do not knowingly collect personal data from anyone under 18.

11. Changes to this policy

We may update this policy from time to time. The version published on this site at any given time is the one that applies.

12. Contact us

Questions about how we handle your data? Contact The Earthed Retreat Co. at sara.dickenson@travelcounsellors.com.